Senior Manager, Everyday Banking Analytics (16-Month Contract)
RBC
Job Description
Please note: this is a 16-month opportunity to cover a parental leave.
What is the opportunity?
Our Vision is to be Canadians’ leading choice for all payment and everyday banking activities, extending our market leading position through superior value, innovation, and differentiated experiences that drive acquisition and engagement.
In this role, you will be using data and analytics to improve our understanding of client behaviours, as well as improve in-market strategies and inform the design of our suite of products.
You will be working collaboratively with the broader Banking and Payments team, and use advanced analytical tools and multiple data sources (e.g. client segment data, bureau data, client behaviour data across all RBC products, online and mobile interaction data) in order to formulate strategies that optimize the business, enhance product construct, and provide value to our customers. Finally, you will be responsible for designing dashboards to support business reviews with Executives and complete deep dives to explain key trends and identify strategic opportunities.
What will you do?
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Leverage complex data to provide analytics and strategic insights for business decisions and to explore new opportunities for Banking and Payments, including
Detailed understanding of the product and segment analytics and financials
Business insight into acquisition and retention activities, channel performance and market share
Information in support of business optimization and business cases
Deep dives on new product innovation
Special projects as assigned
Work collaboratively with the Banking and Payments leadership team, and other analytics teams across the organization to enhance business decision-making through use of reporting, advanced analytics and combining multiple sources of data to measure key indicators of performance and early detection of opportunities, trends & anomalies.
Monitor and evaluate strategy effectiveness through the implementation of various tests (e.g. foundational testing, price optimization tests) and analysis on previous in-market tests and strategies.
Create materials to communicate the insights developed either through new monthly / quarterly reporting or specific stakeholder presentations and working sessions.
Work effectively with key stakeholders throughout the analytics and insights process to deliver high quality results aligned to the needs of the business.
Provide concise, timely and insightful reporting to senior management on relevant matters relating to Banking and Payments portfolio.
What do you need to succeed?
Must have:
Strong analytical skills with the ability to interpret complex data and make data-based strategic decisions, while looking for opportunities to innovate.
Proficiency with data manipulation and analytical tools including Excel, SQL, SAS, Tableau, Python.
Proven ability to collaborate with a diverse set of stakeholders in defining and solving business problems.
Ability to be effective and equally conversant in business and technical environment.
University degree in a quantitative field of study (e.g., statistics, economics, business, engineering) to demonstrate ability for critical thinking & numerical analytics.
5+ years related work experience in analytics, product or quantitative strategy roles.
Nice to have:
Experience in building financial models /valuations
Experience with statistical tools, test design, and predictive analytics
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills
Commercial Acumen, Critical Thinking, Financial Planning and Analysis (FP&A), Group Problem Solving, Interpersonal Relationship Management, Product ServicesAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.