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Senior Technical Systems Analyst - Application Support

RBC

RBC

IT, Customer Service
Posted on Aug 27, 2025

Job Description

Applicaiton Deadline: September 2, 2025

This role can be located the Caribbean Banking Market or in Canada where the successful candidate resides

What is the opportunity?

Are you interested in the opportunity to work as a Application Maintenance and Support - Technical Systems Analyst? The candidate will have an exciting opportunity to join the Caribbean Technology team and gain valuable knowledge and insights, learn new concepts and build capabilities. The candidate will also benefit from rotations across the teams to gain a broad appreciation of the Technical Systems Analyst position. This opportunity will foster career exploration and enhance understanding through a combination of practical, hands-on business exposure with learning, mentorship and professional networking opportunities.

What will you do?

  • Manage system and application compliance items
  • Develop, code, document and execute programs of difficult complexity. Conduct unit, and systems testing or works alongside project team to review and approve depending on the complexity of the project or the number of development staff on the project.
  • Prepare and review detailed test plans and documents same for unit, and systems test environments.
  • Retain test plans, test results and related documentation in order to satisfy an audit review. Signs off on all unit test results, reviews and approves test plans and test cases for any testing beyond unit in support of the Quality Engineering cycles.
  • Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of project. Develops master distribution lists, implementation and contingency plans ensuring verification is performed.
  • Manage joint development, testing and plans and co-ordinates implementations. Performs performance tuning to improve performance over multiple functions. Coordinates testing with external vendors, as/if required.
  • Review Application compliance items listed and execute steps required to rectify issue
  • Create Finding and Milestones required to track and manage compliance issue and also work on resolving and closing the issue
  • Report to senior management on the progress of compliance item assigned
  • Using different application techniques and tools to meet business requirements which includes component reusability, data sharing and security.
  • Coordinates design phases for small to medium projects/programs, identifying, tracking and resolving technical issues.
  • Review present applications being supported in order to Implement enhancement to better support application
  • Improve application end-to-end availability, develop systems using out of the box thinking and AI.
  • Research, advise and implement automated tools to improve application service

What do you need to succeed?

Must-have

  • Bachelor’s degree in Computer Science, Information technology or related discipline or equivalent experience
  • Leadership acumen and a passion to apply it in a dynamic business environment
  • Excellent interpersonal and highly developed communication skills (verbal and written)
  • Creative and analytical thinker who is self-driven and capable of working in a fast paced environment
  • Focused eye for details
  • Systematic, Logical and Quick Thinker
  • Strong MS Office skills – Word, Outlook, Excel and PowerPoint
  • Experience or understanding of programming languages, databases, platforms, and/or code management tooling
  • Willingness to work outside conventional working hours

Nice-to-have

  • Experience with testing methodology or frameworks, as well as Cross Browser development
  • Understanding of System / Server Maintenance
  • Good time management
  • Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT Standards, Methodologies, CMM, and audit requirements

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Network and build lasting relationships with students from diverse backgrounds
  • Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
  • Leaders who support your development through coaching and learning opportunities
  • Work in a dynamic, collaborative, progressive and highly performing team
  • Ability to make a difference and lasting impact
  • Enjoy a comfortable work environment with the option to dress casually

Job Skills

Active Learning, Agile Methodology, Application Integrations, Computer Software Programming, Database Queries, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Java, Linux, Programming Languages, Software Development Life Cycle (SDLC), Web Based Technology

Additional Job Details

Address:

7-9 SAINT CLAIR AVENUE, 8:PORT OF SPAIN

City:

Port Of Spain

Country:

Trinidad and Tobago

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-26

Application Deadline:

2025-09-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.