What is the opportunity?

This is a key role in ensuring best-in-class Operational Risk, Conduct Risk, and Management reporting practices, providing management with key risk insights to enable sound business decisions. Through effective delivery of high-quality reporting and analysis, the Senior Manager will enable management to ‘join the dots’, ensuring consistency in practice, and offering a streamlined, standardised reporting regime underpinned by their cross-product/’whole business knowledge and mandate.

In addition to reporting, the Senior Manager will lead on our centralised Operational Risk Practices, including the risk and control self-assessment (RCSA), establishing Risk Appetite Measures and Key Risk Indicators, and support centralised control assessment requirements.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Lead and direct a team under a shared services framework for the development, production, and delivery of a suite of Board, Committee and MI/risk reports measuring Operational and Conduct risk insights for each Line of Business and WME overall.

• Conduct risk reporting process, including preparation of the reports, hosting the conduct committee, making improvements to the conduct reporting process, engaging with key stakeholders for inputs into the process, and integrating the conduct risk outcomes into the overall suite of operational risk reporting.

• Manage the annual RCSA cycle, ensuring consistency in application of framework requirements across the businesses within Wealth Management Europe. Deliver quarterly updates resulting from changes to the risk and control environment.

• Lead the annual WM Risk Appetite Refresh cycle, ensuring delivery of an insightful set of metrics that adequately support the business in preventing and detecting key operational risks.

• Collaborate with each Line of Business in WME to determine reporting and analysis needs and provide ad hoc/custom reports and presentations to enhance decision making.

• Provide the business with a centre of excellence offering guidance, consultation, coordination and execution capabilities across strategic thinking, governance and reporting deliverables.

• Drive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing reports such that only key data/metrics are delivered to the users.

• Provide thought leadership to impact, influence and drive a standardised/best-in-class approach to reporting, prioritising consistency, efficiency and reusability.

• Keeps abreast of the industry and benchmarks RBC where appropriate integrating learnings into strategic reporting where required, focusing on advanced reporting techniques including the use of AI, and advanced reporting platforms.

• Lead an engaged team of professionals by building a partnership-focused team culture and relationship-based approach with stakeholders across WMI.

What do you need to succeed?

Must-have

• Relationship Management/Business Development skills.

• Strong experience in risk management practices, including RCSA, Risk Appetite, and KRIs, and risk thematics.

• Proven experience in designing and developing complex reporting using advanced reporting platforms, such as Tableau and Business Objects.

• Demonstrable experience working with and implementing AI technologies and conduct risk, including concepts and reporting.

• RBC Organizational awareness (UK/Global).

• Understanding of RBC Risk Framework.

• Creative skills – thinks about interesting and engaging ways to get work done.

• Framing/Story Telling.

• Financial/Data Orientation.

Nice-to-have

• An industry recognised qualification relating to Operational Risk.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

100 BISHOPSGATE:LONDONLondonUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2025-10-082025-10-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.