What is the opportunity?

RBC's Advice Centre Data Analytics team extracts powerful insights from comprehensive advice center datasets using advanced NLP, machine learning, and Generative AI. We build innovative services and products that transform advisor-client interactions by mining conversation data, transaction patterns, and engagement metrics. This role focuses on developing AI-powered data products and services. You'll create analytical solutions that optimize advice delivery and directly impact how millions of Canadians receive financial guidance.

What will you do?

• Execute machine learning strategy and lead MLOps implementation
• Identify workload drivers and understand client experience through data analytics
• Design and develop advanced data products using state-of-the-art NLP/ML methodologies
• Explore, train, fine-tune, and evaluate machine learning models
• Support daily operations by applying NLP/ML expertise to business projects and inquiries
• Ensure model performance, compliance, and risk reduction across all solutions
• Extend capabilities to French language to meet regulatory requirements
• Research latest NLP/ML trends and provide strategic recommendations for business use cases

What do you need to succeed?

Must have:

• Strong data, analytical, quantitative method and problem-solving skills
• Expertise in analyzing and manipulating large datasets with Python
• Experience developing and applying NLP/ML models in enterprise environments
• Bachelor of Computer Science or equivalent

Nice to have:

• Master of Data Science or equivalent
• Familiarity with cloud environments

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Big Data Management, Data Mining, Data Science, Deep Learning, Machine Learning, Predictive Analytics, Programming Languages

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-11-252025-12-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.