The responsibilities may vary but could include:

• Responsible for managing an investigation/compensation queue under prescribed guidelines, ensuring departmental goals are met; applies solid knowledge of Treasury/Retail Operations, its procedures, methods and systems to effectively investigate and resolve all designated items.
• Responsible for ensuring established caseload benchmarks are maintained through individual and team efforts without compromise to the quality/effectiveness of the work.
• Applies knowledge of payment methods, terms and conditions, general operating policies, rules and regulations used by correspondents, clients and their agent banks in the day-to-day handling of investigation cases.
• Support the process of creating, updating and maintaining desk procedures.
• Deliver high quality, timely and error-free service to clients and service partners.
• Display a strong commitment to teamwork; open two-way communication and good staff morale.

Job Skills

Accounting Finance, Financial Instruments, Financial Statement Analysis, Investment Management, Investment Operations, Investor Reporting, Operational Delivery, Performance Management (PM), Resource Coordination

Additional Job Details

90 WESTERN PKY:BEDFORDBedfordCanada37.5Full timeCAPITAL MARKETSRegularSalaried2026-02-232026-03-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.