Senior Product Manager, Commercial Cards
RBC
Job Description
What is the opportunity?
As the Senior Manager, Commercial Cards, you will oversee product management for Commercial Cards core services and platforms for mid-market commercial clients. The focus of this role will be on expansion and growth opportunities and enhancing client experience to optimize revenue and profitability. You will also support improvement of key performance indicators for the Commercial Cards product suite and tasks related to supporting day to day business needs.
What will you do?
Lead product strategy and development for Commercial Cards, optimizing product features, value proposition, promotion, digital capabilities, pricing and process enhancements to strengthen market presence, drive revenue and profitability
Manage the product P&L, setting growth objectives and overseeing key revenue drivers
Support the development of annual business plans and long-term strategies for growth of the portfolio, including business, marketing, sales channel and operational strategies. Ensure initiatives align to broader Business Financial Services (BFS) growth objectives to drive the delivery of financial targets
Assist with the development and management of the product strategy and pipeline strategy for key segments, with a key focus on redefining the Commercial Cards product suite and industry vertical strategy for future growth
Evaluate ongoing opportunities to enhance commercial credit card product value propositions leveraging cardholder insights, competitive and market trends, benchmarking and best practices
Understand and represent the customer perspective, linking market research, business client information, product/service strategies and translate into achievable business results and plans
Ensure that operations, product and rewards policies are aligned with portfolio strategies and deliver intended results, limiting negative impacts on RBC sales staff and clients; manage the resolution of customer escalations and policy exceptions as required
Develop expertise of industry dynamics, financial drivers and commercial cardholder behaviours, share insights with broader cards team and key stakeholders including BFS partners
What do you need to succeed?
Must-have:
Degree in Business, Finance or a related field
5+ years of product management and/or commercial cards experience, with demonstrated track record of driving revenue
Innovative thinker with the ability to conceptualize changes in market conditions and capitalize on strategic opportunities
Strong business acumen, financial and analysis skills to understand key business drivers, forecast and interpret trends to direct strategic business decisions
Demonstrated experience leading and collaborating with cross-functional teams
Effective communication and presentation skills
Nice to have:
MBA or other business-related degree or accreditation
Knowledge of Business/Commercial Markets
Treasury, payments or cash management experience
Experience in a marketing or sales related environment
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills
Benchmarking, Business Banking, Business Cases, Business Credit Cards, Corporate Cards, Driving Growth, Portfolio Performance Analysis, Product Development Lifecycle, Product Development Methodology, Product Management, Product Strategies, Revenue, Value PropositionsAdditional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.