What is the opportunity?

Cards & Loyalty (“C&L”) is seeking a strategic leader to serve as Director, Strategy, overseeing the development and execution of comprehensive strategy that shapes the future of RBC's C&L business in service of our Personal Banking Empower 2030 ambition. Reporting to the Senior Director, Strategy and Business Management, you will work in close partnership with the C&L Executive Vice President (“EVP”) & Senior Management Team (“SMT”), lead a high-performing team & collaborate with colleagues across the organization.

In this role, you will be the chief architect of C&L strategy, translating business ambitions into actionable strategic plans while serving as a trusted advisor to senior leadership on the most complex and highest-impact business challenges. You will have unique visibility across both Cards and Loyalty lines of business, positioning you to identify transformational opportunities, drive cross-platform collaboration, and accelerate new capability development anchored to a client-first approach.

The Director role offers significant scope to shape the strategic direction of two dynamic businesses, lead and develop strategic talent, and deliver measurable value to clients & the enterprise. Working within a fast-paced, ambitious environment, this position provides the opportunity to influence enterprise-level decisions, drive transformation, and champion meaningful value for Personal banking clients.

What will you do?

Strategic Leadership & Vision

• Provide proactive thought leadership and strategy support to the C&L EVP and SMT

• Partner with business leaders to develop & articulate a comprehensive C&L strategy

• Lead C&L Loyalty strategic agenda, with multi-year strategic priorities aligned with enterprise objectives and client-first approach

• Translate complex business dynamics, market insights & data into compelling narratives that inform strategic choices & capital allocation

Team Leadership & Capability

• Mentor team members on complex strategic challenges and strategic thinking

• Foster a high-performance culture driving LOB and enterprise value delivery

• Continue to elevate C&L team culture through effective team routines (e.g., Town Halls & other events)

Executive Partnership

• Serve as strategic advisor and a key partner to C&L SMT

• Produce and present materials for EVP-level reviews and executive decision-making

• Support important internal business routines & external partnership routines, connecting strategic dots to drive impactful management insights and outcomes

Business Impact

• Lead identification and quantification of major strategic opportunities (revenue streams, cost savings, market expansion)

• Drive transformation initiatives and cross-platform collaboration across C&L

• Ensure strategies are aligned across businesses and embedded operationally

What Do You Need to Succeed?

Must-Have:

• 5+ years in Corporate Strategy, Management Consulting, Capital Markets, or strategic product/P&L management in Financial Services

• High professional maturity, emotional intelligence, comfort navigating ambiguity and conceptual thinker with ability to grasp broader issues quickly

• Demonstrated ability to influence and communicate with senior executives (VP level and above)

• Strong analytical capabilities with ability to synthesize complex information into clear strategic recommendations

• Collaborative work style and excellent interpersonal skills with ability to maintain relationships at various level within the organization

• Active listener, respectfully challenges, negotiates & influences outcomes, with a OneRBC approach

• Strong written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and Word; and strong business & financial acumen

• High level of initiative, motivation and inspires those around them

• Proven experience building and leading strategy teams

Nice-to-Have:

• Deep knowledge of Cards and/or Loyalty industry

• Experience with digital transformation or business model innovation

• Track record of delivering transformational initiatives

• Prior experience in Financial Services or FinTech

What's in It for You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunity to drive strategic impact at the enterprise level and shape the future of two major businesses

• Lead and develop high-performing talent within a dynamic, collaborative team

• Work on ambitious, transformational initiatives delivering significant LOB and enterprise value

• Exposure to Group Executive leadership and influence on enterprise strategy

• Career advancement and skill development in a progressive, high-performing organization

• Make a lasting impact on RBC's strategic direction in C&L

Job Skills

Adaptability, Commercial Acumen, Communication, Decision Making, Group Problem Solving, Long Term Planning, Managerial Courage, Organizational Leadership, Strategic Thinking

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-03-262026-04-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.