What is the Opportunity?

As a Reconciliation Officer you will perform in-depth investigations and be responsible for the effective resolution of issues impacting our clients, operational risk and RBC’s financial results. In FSS, we foster an environment of employee empowerment where you can make an impact by being curious and re-imagining how we do our work. We are bold and outcome focused, turn challenges into opportunities, and turn strength into future strength. Together we deliver world class services/solutions that enable RBC and our business partners to make better decisions that help our clients thrive and communities prosper.

**Please note this is a 6 month contract

What will you do?

• Daily Reconciliation activities including a mix of investigations, problem solving, follow-up, deadlines, support and reporting that requires the use of various systems and human interactions
• Recommend process improvements to enhance efficiency and effectiveness to the quality of service we provide
• Collaborate with caring colleagues and leaders who support your development through learning and coaching opportunities
• Proactively identify issues and challenges to remove obstacles to success
• Prioritize activities and reports and adjust as needed so that important team objectives and client deadlines are met
• Act as a coach and provide guidance to resolve issues and update all documented procedures to enhance our ability to provide outstanding service

What do you need to succeed?

Must Have

• Bachelor’s degree or equivalent practical experience
• Demonstrated ability to take the initiative to solve problems, curious mindset, take ownership and be accountable
• Commitment to get the job done, collaborative work ethic and win as a team style in a fast-paced environment
• Strong written and verbal skills
• Be an innovative thinker who is proactive, is well organized with attention to detail and cares about supporting everyone
• Passionate about continuous growth and learning. Every challenge is an opportunity for improvement

Nice to Have

• Experience with Excel (VLOOKUP, Pivot Tables, SUMIF, etc.)
• Knowledge of General Ledger reconciliation processing and Attestation Policy
• Familiar with RBC applications and products

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

180 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSContract (Fixed Term)Salaried2026-03-262026-04-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.