Senior Manager, Events, Technology & Operations
RBC
Job Description
What is the opportunity?
In this role you will be responsible for supporting and managing events & communications for RBC Technology & Operations “T&O” and the Transformation & Chief Operating Office “TCOO”.
As a Senior Manager, Events, you will act as the onsite Meeting Manager, Executive Producer and Technical Director for all selected T&O events. Managing internal and external RBC events, T&O engagement events, leadership conferences, town halls, meetings and employee contests on behalf of internal partners and executives, including communication requirements. As the Senior Manager, you will work closely with the Director, Performance & Events, Technology & Operations on managing, planning and execution of T&O wide events, including leading team members, event logistics and creating an exceptional attendee experience.
What will you do?
- Provide Support to the Director while managing various events the team is engaged with, including leadership events for the Group Head of T&O, as well as town halls, galas, engagement events, conferences and meetings on behalf of internal partners.
- Guide Event Coordinators, Event Managers, committee members and cross enterprise stakeholders to help lead, plan and project manage T&O signature events, such as Catalyst and other T&O wide engagement events.
- Responsible for the implementation of event management needs and logistics for high profile T&O signature events as required. This includes but is not limited to negotiating supplier/vendor contracts, event theme design and décor, production management, agenda development, leading committees, identifying key objectives, and logistical details as appropriate for each event.
- Create and produce event related communications including agenda creation, script writing, executive briefs, reports, critical paths, pre-event plans, registration, proposals and reconciliation of budgets and post-event summary reports.
- Ability to understand, influence, negotiate and motivate Senior Executives and other partner groups.
- Act independently in the management of large scale event Budgets, including forecasting financial projections, managing & tracking expenditures, reconciliation and consolidation.
- Project manage enablement & engagement opportunities across T&O through collaboration with business partners.
- Lead the negotiation and completion of new and renewal contract agreements, evaluating and negotiating rights/rates/terms & conditions, presenting opportunities, options and recommendations to senior stakeholders/business leaders and manage the contracts through the legal and procurement process.
- Communicate with internal business partners and internal & external suppliers in a skilled and professional manner.
- Manage and oversee all supplier activity during events, including, but not limited to, event related video production, staging, facility staff and audio-visual production.
- Potential for people management opportunities in the future.
- Support the ongoing maintenance of the T&O Event Hub website and research, write and grow the content, including templates and tutorials.
- Keep current on industry news and trends.
What do you need to succeed?
Must-have:
- Minimum 10+ years of industry and leadership experience associated with large scale corporate meeting/event planning (in-person and virtual).
- Proven leadership in event management, organization and budgeting skills, prioritizing, project management, and multi-tasking to meet conflicting demands, with the ability to identify challenges and propose solutions.
- Proven relationship management and effective verbal and written communications skills, strong customer service orientation, ability to interact effectively with senior level management.
- Superb ability to work effectively and collaboratively in a team environment, strong initiative and self-reliance skills with the ability to function autonomously.
- Flexible attitude, teamwork and cooperation skills; collaboration, relationship building skills, sound judgement, diplomacy and discretion.
- Ability and willingness to travel within the GTA area for various event locations/sites and internationally as required (will be scheduled in advance)
Nice-to-have:
- Certified Meeting Professional (CMP) designation
- Expert knowledge of webcasting (Audio and Video) & Video Conferencing, specifically with WebEx (Meetings & Webinars)
- Excellent proficiency with MS Office Programs (PowerPoint, Excel, Outlook, and Word).
- Undergraduate degree and/or Graduate degree (Event Management, Business Administration, Communications), preferred.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to build close relationships with business partners
Job Skills
Additional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.