Private Banking Associate
RBC
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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Job Description
What is the opportunity?
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through regular client interactions. You will also be responsible for direct support to the RBC Private Banking Clients with all activities.
***Please note: All internal applicants must have support from their Reporting Manager before applying for this role***
***Please note: This posting is for an 18 month Matt Leave***
What will you do?
As Private Banking Associate, you will meet with all new clients and outline how the PBA role provides support as part of the relationship team
You will act as primary contact for new and existing client's needs, coordinating sales and fulfillment with product and service specialists
As one who thrives on finding the solution, you will ensure problems are resolved to the client’s satisfaction, and you will advise the Private Banker of potential escalation/major issues.
As a sales and client service professional, you will maximize opportunities with clients to enhance retention, revenue growth and referrals
You will also assist the client with any requests they may have, for example processing daily transactions, wire transfers and daily term investment renewals
Using your technological knowledge, you will also maximize the use of technology (Financial Literacy, Family Snapshot, Sales Pipeline, etc.) to maintain data integrity, documenting all relevant client sales and service contacts and results
As part of the International Private Banking Team, you may be required to work out of our Marine Gateway (South Vancouver) or Downtown Vancouver
What do you need to succeed?
Must-have
A minimum of 2-3 years retail banking experience
Strong working knowledge of MS Office
Proven client service skills
Excellent organizational skills
Must be fluent in English, Mandarin and Cantonese
Support from your Manager to apply to this role
May be based out of the Marine Gateway (South Vancouver) or Downtown Vancouver Office
Nice-to-have
Completion of IFIC and /or CSC
Post-secondary education in Commerce or Business Administration
Basic understanding of investment fundamentals and thorough understanding of RBC products and services
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Job Summary
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
This job is no longer accepting applications
See open jobs at RBC .See open jobs similar to "Private Banking Associate" QueerTech.