Sales and Capacity Planner
Sales & Business Development
Toronto, ON, Canada · Richmond, BC, Canada
Posted on Aug 27, 2026
We are seeking a data-driven Sales and Capacity Planner to bridge the gap between Voila Sales/Demand and Operations by optimizing routes, forecasting trends, and managing real-time customer slot availability. You will leverage SQL, Python, and Power BI to automate processes, resolve operational violations, and ensure maximum financial efficiency across a 7-day week.The shift is Sunday to Wednesday 7am to 5pm EST.Here's where you will focus on: Create mid to short term plan of sales, capacity, and availability;Analyze and understand dynamic forecasts to maximize sales, including forecasting key assumptions;Perform complex analysis in a specific area of sales and capacity planning;Manage day to day sales and capacity planning operations;Balance delivery and CFC capacity to maximize efficiency;Monitor and react to customer demand and slot availability for customers;Interpreting the trends and variances in key reporting in support of decisions that are required to improve financial performance;Create and re-create routes, resolve violations (ex. DPV exceeds recommended weight guidelines) and incorporate event considerations;Optimize business process and identify opportunities to reduce costs;Provide the business relevant, reliable, and timely sales and capacity planning information including Key Performance Indicators (KPI’s) and appropriate variance analysis;Support CFC / spoke planning (secondary sites);Provide analytical support to Operational Planning Manager;Communicate closely with sales teams, operational teams, and other planning teams;Prepare various ad-hoc reporting requests and analytical reports;Act as the key contact for emergency capacity planning needs from the CFC;Identify and respond to and resolve operational issues in a timely manner;Work a rotation between Monday to Sunday for morning and evening shifts;Support the preparation of data analysis, insight, and recommendations, as assigned;Provide excellent level of customer service to all levels of the business;Identify Gaps in existing Processes and provide solutions for improvements;Good Technical Skillsets to improve and build on new tools using Advanced Excel, SQL, Python, Tableau, Azure, Power BI, Microsoft Power Automate etc. What you have to offer: At least 2 years of professional experience in data analytics;Bachelor's degree, preferably in Commerce or Engineering;Proficiency in Microsoft Office suite, with advanced skills in Excel;Proficiency in SQL and Python is required;Proficiency in Tableau or PowerBI is required;Previous experience in planning is advantageous, including order modeling, forecasting, reforecasting, and integrated planning for distribution inbound/outbound and category planning;Experience in Supply Chain is considered an asset.#LI-CC1 #LI-Hybrid