Manager Store Communications - 12-month contract

Sobeys
Sobeys

Marketing & Communications

Québec, Canada

Posted on Aug 27, 2026
The Manager, Store Communications Coordination is responsible for coordinating, prioritizing, and executing daily store communications. This role serves as the central point of intake for communications from backstage teams and ensures messages are reviewed, organized, and delivered to stores in a clear, timely, and consistent manner. With a strong focus on execution and operational discipline, this role ensures that all communications are reviewed and prioritized appropriately, all content is accurate and actionable, and store teams are not overwhelmed by competing or duplicative messages.This role is a 12-month contract.This role plays a critical role in keeping daily communication running smoothly for stores.• Daily communications coordination o Own the coordination and execution of the daily newsletter/content, from intake through publication. o Act as the primary intake point for store communications submitted from backstage teams o Review submissions for clarity, completeness, relevance and alignment to communication standards • Urgent and time-sensitive communicationso Monitor incoming requests for urgent, time sensitive or critical communications o Ensure urgent messages are clearly labeled, concise, and action-oriented for store teams• Manage the execution across the countryo Maintain the daily communications calendar and submission schedule.o Support weekly and short-term planning by flagging volume risks or conflicting messages.o Coordinate with other store-facing channels (e.g., training, tasks, operational updates) to avoid duplication.o Track basic metrics such as volume of communications, urgent sends, and submission compliance; package findings to share with leadership.o Gather informal feedback from stores on clarity and usefulness of daily communications.o Identify opportunities to simplify, consolidate, or improve execution within the daily process. o Determine best channels based on communications and business needso Develop tools with and templates with the team for consistent approach• People Leadershipo Coach, develop and empower team members to support the effective and timely execution of their daily roles and responsibilities.o Manage direct reports including: selection, orientation, training & development, performance management, succession planning and compensationo Create opportunities for skill development and career progression to develop talent What you brings• Experience executing projects that are complex change initiatives affecting one or more elements of people, process and technology simultaneously• Degree in Communication or equivalent experience• 5-8 years experience in Communication • 3 years of people management experience preferred• 3 years of Operations and/or Retail experience preferred• Proficient in Microsoft Office• Bilingual: Knowledge of English is required, as the candidate will be expected to work closely with peers in other provinces in planning, developing and implementing processes and participating in key national strategic projects. The incumbent will also have to supervise members of their team who are based in provinces other than Québec.