Franchisee in Training Program (FIT)
Ontario, Canada
Posted on Aug 27, 2026
Ready to Make an impact?The Store Franchise In Training (FIT), is a program designed to produce a strong bench of future Franchise Operators, who are able to operate effectively in our business. FIT candidates who are in training will work with our current network of Franchisees to provide communication, strategic direction, and vision for our stores. The FIT will ensure operational excellence in retail merchandising, inventory management, and customer / employee relations. The FIT Mentors will coach and develop FIT candidates to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Actively contributing to an environment of employee and customer engagement.Here’s where you’ll be focusing:People Leadership Create a coaching and development culture for all store employees which embraces a passion for foodWork with Mentors to communicate operational requirements, operational changes, and store vision throughout the total store Customer Offering Understand and respond to local market needs and competitionEnsure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate partiesRole model, coach, and reinforce customer service expectations on a daily basis for all staffEnsure community presence by working with community partners to host and support community eventsCreate a shopping experience that engages your customers in a way that enhances loyalty, sales, and profitExecute winning conditions Policy/ Regulatory Adherence Ensure all applicable company policies and procedures are communicated and adheredEnsure that OH&S, Food Safety, and other regulatory requirements and procedures are implemented and maintained Financial Ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs. Personal/ Professional Development Thoroughly understand all relevant company programsAttend training as required Maintain knowledge of current industry trendsFranchisee In Training takes ownership for their development requirements Successful completion of the FIT program, which consists of: Completion of all department specific training and required learning checksTotal store operations trainingParticipate in LMS trainingSuccessful completion and presentation of the FIT project componentSuccessful completion of the final assessment administered by the DO as required. Employee Engagement Be known as the “employer of choice” by actively supporting an environment of employee engagement Be an engaging leader within the business to promote teamwork and build strong relationships with employeesOther Other duties as required What you have to offer: Managerial experience in multiple departments (Highly Recommended)Excellent communication skills (both oral and written)Working knowledge of retail operations Proficient use of computers and Microsoft Office suite.High School Diploma Must be willing to relocate within District/Area. There will be an initial Franchise Shareholder Investment required on the purchase of a Franchise site.