Ready to make an impact? We are looking for a Coordinator, Key Accounts to support the day-to-day operations of our National Accounts. This role plays a critical part in ensuring seamless execution of customer requirements and maintaining strong relationships with key accounts. Here’s what you’ll be doing: Prepare reports as required (e.g., service level, vendor loyalty, cost change, sales)Coordinate promotional activity (e.g., costing, forecasting, allocation tables)Manage issue logs for respective accountsMaintain listings and assortmentsServe as the key contact for all accounts (excluding credit and delivery issues unless unresolved)Conduct store visits to identify development opportunities and strengthen customer relationshipsMonitor service levels and recommend improvements to drive sales and performanceComplete cost change files where applicablePrepare communications (e.g., new listings/de-listings)Attend quarterly meetings with key accounts to review category performance and growth opportunitiesCollaborate regularly with buying and category management teams on promotions, forecasts, and distress inventoryMaintain day-to-day contact with storesEnsure a clean and safe work environment in accordance with company standards What you should have: Post-secondary education preferred, or equivalent experienceMinimum of 5 years in retail or customer-facing rolesStrong background in merchandising or retail operationsExcellent communication skills—both verbal and writtenProficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)Working knowledge of SAP and EXE systems preferredStrong organizational and time management skills with attention to detailAbility to build relationships across teams and with external partnersBilingual in English and French is a strong asset as the candidate will be expected to collaborate with peers in other provinces and provide support to Sobeys employees across Canada.