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Operations Planner / Analyst

Sobeys

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IT, Operations

Toronto, ON, Canada · California, USA · Toronto, ON, Canada

Posted on Aug 21, 2025

Requisition ID: 191169
Career Group: Corporate Office Careers
Job Category: E-commerce Planning
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Toronto
Location: Sobeys Innovation Hub

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

We are looking for a Planning Analytics Operations Planner who will be responsible for detailed analytics and business insights of Delivery and Network Analytics, providing subject matter expertise in driving the performance of key business metrics.

Here’s where you’ll be focusing:

Act as subject matter expert responsible for detailed analysis and reporting of the efficiency and effectiveness of the Voila delivery network, providing insights which drive better performance;
Provide operational teams with insight, analysis, guidance and up to date accurate assumptions and KPIs enabling them to plan and manage the operation effectively through regular reporting and deep dives;
Serve as key contributor to growth of key metrics, including deliveries per route, delivery on-time, balancing against key customer experience metrics;
Develop a deep understanding of DPV drivers, benchmarks, and how projections are impacted by changes in assumptions;
Provide detailed and complex analysis to assist with data driven recommendations for efficiency maximization;
Create detailed analysis of pre versus post impacts of service changes or expansion in the delivery network, documentation of lessons learned to inform future recommendations and understand trade-offs;
Perform periodic validation of DPV assumptions against OSP inputs and outputs, advise of potential performance improvements in OSP configuration;
Drive scenario building for network optimization as required to assist with Operational Planning’s labour scenarios;
Monitor and track slot availability trends in the network, highlight areas of concern and opportunity;
Provide analytical support to Team Lead, Planning Analytics, and Director, Finance Strategy & Planning;
Communicate closely and work collaboratively with delivery, shunting, CFC, HR, replenishment and planning, ownership of cross-functional meetings;
Identify opportunities to automate or improve internal processes for the Planning Analytics team;
Draw insights from both structured and unstructured data;
Prepare various ad-hoc reporting requests and analytical reports;
Provide excellent level of customer service to all levels of the business.

What you have to offer:

Minimum of 2+ years directly related work experience and a University degree in Commerce, Computer Science, Mathematics, Statistics, Finance, Economics or Engineering Degree or 4 years of related experience
Must have advanced SQL
An understanding of Python Programming
Advanced level Excel and Tableau or Power BI experience with business intelligence tools
Experience with Google Cloud Platform would be considered an asset
Exceptional analytical abilities and clarity of thought, significant data analysis abilities
Previous planning experience desired, including but not limited labour/forecasting, integrated planning experience, planning for distribution inbound/outbound

#LI-Hybrid
#LI-DS1

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.