You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Risk Management Centre of Excellence (CoE) is a strategic business partner supporting Canadian & Business Unit (BU) leadership in meeting our Client for Life goals by providing comprehensive understanding of risk & compliance, and contributing innovative solutions to manage risk.

We partner with Canadian leadership as well as second line of defense Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, provide oversight on risk policy requirements and ultimately enable the business to evolve while maintaining risk within appetite.

As Manager, Operational Risk, you will manage a comprehensive portfolio of risk activities for the Distribution Portfolio business and will be a key point of contact for business leaders and second line of defense stakeholders to identify, assess and manage operational risks within the portfolio.

What will you do?

• Chair or coordinate Business Unit Risk & Compliance Committee and other relevant forums

• Provide quarterly reporting on key risks, policy non-compliances & business initiatives to BU leadership & Canadian Risk

• Partner with the business to provide risk consulting expertise for key business projects including digital initiatives

• Develop and conduct risk related training and consultation to build a risk culture at Sun Life Canada. This includes supporting business group wide awareness training and detailed guideline training within the business areas

• Lead the roll-out of new/changed risk and compliance requirements by identifying the impact to assigned business areas and supporting business partners in the design and maintenance of programs to meet these requirements

• Assess risk and control effectiveness within the portfolio, identify and prioritize opportunities to improve risk management. Develop recommendations on effective control design and operational risk management best practices

• Support reviews conducted by Internal Audit and Compliance as well as external auditors and regulators

• Lead and/or coach Operational Risk Consultant(s) assigned to the portfolio

What do you need to succeed?

• Ability to think strategically and execute tactically

• Knowledge of risk management techniques including risk assessment, risk monitoring, control design and control effectiveness assessment

• Portfolio/program management experience

• Strong partnering and influencing capabilities, ability to effectively foster and manage relationships across the organization to deliver against objectives

• Confident verbal and written communication skills, experience presenting sensitive matters to senior management

• Ability to distill complex requirements without oversimplifying or missing critical components.

• Ability to work independently, with a strong achievement motivation

• Ability to manage various activities concurrently, prioritize initiatives, and execute effectively

• Background in Canadian Business Unit functions or relevant industry experience

• Knowledge of risk framework, business specific compliance & legislative requirements

• Familiarity with financial concepts

• Minimum 3 years of experience in risk management or related functions (e.g. compliance, process improvement, audit)

• University degree or equivalent

• Certification in risk management and/or process improvement

• People management experience

• Familiarity with SharePoint, Excel, PowerPoint Tableau or RSA Archer

What's in it for you?

• A friendly, collaborative and inclusive culture

• A collaborative and interactive team environment

• Working together, sharing common values and encouraging growth & achievement

*LI-NB1

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

78,000/78 000 - 128,000/128 000

Job Category:

Risk Management

Posting End Date:

13/07/2025