You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The IT Product Owner, GRS Retirement Platform (GRS-RP) Foundation Hub will report to the AVP, GRS Retirement Platform IT Lead. They work closely with the GRS-RP Foundation Hub IT Lead and Hub Owner to create the technology sustainability product roadmap and define the strategic vision for their teams based on the overall GRS & DBTS organization’s vision.

They have strong financial industry knowledge, technology expertise, and can advocate for user needs. An IT Product Owner demonstrates strategic thinking and manages dependencies with other teams while identifying, building, and managing strategic partnerships with various stakeholders. They work closely within their team to user feedback is translated into new developments. IT Product Owners are accountable for specific platform/journey OKRs based on the squad’s mission.

What you will do

• Set ambitious and clear product vision and communicate vision effectively to stakeholders, the team, and the organization
• Collaborate with stakeholders to ensure digital vision and products align within team strategy and requirements
• Work closely with business leaders to establish each product’s business value, and support messaging, communication and customer outreach as necessary
• Prioritize and manage items in the backlog and maintain a backlog 3 to 4 sprints ahead of the team
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team
• Determine end-to-end team output strategy from inception to production
• Facilitate release planning with stakeholders as well as weekly demos
• Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer-driven design
• Be accountable for product-specific OKRs and communicate progress to stakeholders​​

What you will need to succeed:

• Bachelor’s degree in computer science, Engineering, or related area.
• 5+ years experience in a large IT organization
• 5 years of experience in large scale projects
• Exposure to modern data architecture and knowledge of modern databases and Cloud technologies
• Knowledge in the design and implementation of information management systems, and agile suite of systems.

Preferred skills:

• Proven knowledge of financial industry space, ideally 5+ years in industry with experience for technology supporting financial products and channels
• Demonstrates knowledge of technology or ability to learn about technology and digital products, experience working on technical products is a plus
• Strong collaborator with cross-functional teams from technology, design, business, and operations
• Ability to manage and lead a team to push the solution forwards
• Strong communication skills with comfort speaking with business and technology stakeholders and influencing others
• Ability to navigate the organization at a senior level
• Ability to collaborate & make decisions with squad Technical Lead
• Skilled in handling change management
• Passion to challenge the status quo, find new solutions and drive out-of-the-box ideas
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn, pushing teams to do the same
• Empowers others to fail, learn, and grow
• Encourages an experimental mindset to drive innovation

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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