Overview:

Physical Security & Crisis Management department is looking for a Travel Risk & Event Security Specialist. Our department manages a best-in-class corporate physical risk management and asset protection program, safeguarding Sun Life’s people and operations worldwide. Our dynamic group of professionals delivers effective oversight, assessment, consulting, and support services in enterprise physical risk management. This includes global incident monitoring and crisis response, physical security systems and technology, travel risk, enhanced personnel protection, as well as occupational health & safety. The role reports to the Manager, Enhanced Personnel Protection.

About the Role:

The successful candidate will work with a team responsible for executing our travel risk management, executive protection, and event security requirements in support of personnel and asset protection through risk assessments, reporting, consulting, onsite presence, awareness, and education. This position will maintain strong partnerships with both internal and external business partners, as well as provide active support to risk programs for our global operations. In collaboration with colleagues and internal partners, this position will be a driving force for program effectiveness, enhancements, and high-quality delivery of services.

What will you do:

• Oversee event security and compiling threat and risk intelligence on geopolitical concerns, security risks such as crime, terrorism, and civil unrest to ensure traveler safety.
• Provide operational on-site support for high profile events and meetings, including personnel protection, organizing movements to and from, and supervising security contractors. Some North American and international travel is required.
• Prepare detailed event security risk assessments and security operational plans to support offsite events globally.
• Provide relevant and timely situational awareness, travel, and other briefings in collaboration with our third-party security, medical, and travel risk vendors.
• Analyze metrics, identify trends, and create processes and strategies to address risks or vulnerabilities associated with the trends.
• Collaborate with internal partners such as the Incident Reporting Centre to coordinate, review, approve and execute personnel protection program elements.
• Participate in and contribute to industry related threat intelligence roundtables, groups or committees pertaining to executive protection, travel risk management and event security.
• Maintain strong working relationships with business leaders to ensure the quality of services provided meets our objectives.
• This position may interface directly with external government, security, law enforcement and emergency services officials.

Decision-Making Authority

• Works in tandem with the Manager, Enhanced Personnel Protection to implement program priorities.
• Works with internal teams (e.g., the Incident Reporting Centre) to implement program priorities.

What you need to succeed:

• Degree or diploma in security, investigation, or risk management; or comparable professional education/training in a field relevant to security or investigation management.
• Minimum of 3 years of experience with travel risk management and executive protection.
• Minimum of 3 years of experience within a corporate, government security or risk department for a similar organization of comparable size and complexity.
• Professional designation preferred in security or investigations management, such as Associate Protection Professional, Certified Protection Professional, or Professional Certified Investigator.
• Knowledge or experience in dealing with third party vendors related to travel and medical risk, political, security and integrity risk is considered an asset.

Preferred skills:

• Exceptional customer service and negotiation skills along with a high level of integrity.
• Ability to effectively navigate a highly complex organization.
• Excellent communication skills both written and verbal, as the successful candidate will be expected to communicate across all levels of the organization with precision and clarity.
• Highly developed organizational skills and the ability to scope and prioritize a wide range of tasks.
• Strong critical thinking, problem solving and decision-making skills.
• Experience working with both internal teams and contracted operations.
• Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace.
• Self-starter with strong collaboration skills.

Note:

International or domestic travel is required up to 25%

Assets

• Fundamental knowledge of threat/risk assessment and related principles, protocols, practices, and industry standards.
• Familiarity with the Financial Services, Occupational Health and Safety, or Emergency Services Industry.

What’s in it for you:

• We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client need to choose where you work, at home or in the

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.