Learning and Development Specialist (Remote First, 12-Month Contract)
Zensurance
Toronto, ON, Canada
Posted on Sep 18, 2024
Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members.
Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.
We are boldly going where no insurance broker has gone before!
We're looking for a Learning and Development Specialist to play a vital role in designing and delivering impactful learning experiences that empower our teams to excel.
Here are some examples of the exciting programs our Learning and Development team has developed internally:
Zen Leader Quest: Leadership development program for new and experienced leaders.
Zen Insurance Quest: Product training for brokers to master our coverage options.
Commercial Broker Training Program: Bootcamp equipping aspiring brokers with essential insurance knowledge and sales skills.
Please note this is a 12-month, full-time contract position with the potential for further opportunities.
Responsibilities:
- Training Design: Craft captivating and accessible digital learning content using various tools, such as Canva, Articulate 360, and Workday Learning.
- End-to-End Training: Own the entire training lifecycle from needs analysis to evaluation, ensuring seamless execution and continuous improvement.
- Facilitation: Deliver dynamic and interactive training sessions that inspire and engage learners.
- Project Management: Juggle multiple projects with finesse, proactively identifying risks and ensuring smooth training implementation.
- Administration: Maintain up-to-date training materials and our learning portal (Go1).
- Training Documentation: Document training processes and assess the impact of training initiatives to identify areas for growth and improvement.
Qualifications:
- 3-5 years of experience in adult learning program design, development, delivery, and evaluation.
- Ability to manage the content development life cycle, from needs analysis to evaluation, leveraging instructional design best practices.
- A knack for transforming complex information into engaging and impactful learning experiences.
- Strong stakeholder management, problem-solving, and the ability to thrive in an autonomous environment.
- Experience using Canva, Articulate 360, Workday Learning, Survey Monkey, and video editing software (Veed or Powtoons) is an asset.
- Insurance industry knowledge is a plus.
Perks we offer at Zensurance:
• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)
Who we are. What we're building.
Business is hard work, insurance doesn’t have to be!
At Zensurance we believe that teamwork makes the dream work.
We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.
Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:
INTEGRITY: We do what's right.
INCLUDE: We are an open and safe space for all.
INVENT: We take an innovative approach to creating straightforward solutions for our customers.
DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.
Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.
Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.
We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.